Winner of a Shingo study e-book Award

Information know-how is meant to permit company functionality and innovation, enhance provider degrees, deal with swap, and retain caliber and balance, all whereas gradually lowering working bills. but while an firm starts a Lean transformation, too frequently the IT division is both skipped over or seen as a drawback. what's to be performed? Winner of a 2011 Shingo examine book Award, this ebook stocks sensible tips, examples, and case reports that can assist you identify a tradition of constant development to bring IT operational excellence and enterprise worth in your association.

Praise for:

...will have an everlasting position in my bookshelf.
—Gene Kim, leader expertise Officer, Tripwire, Inc.

... provides an extraordinary examine the function that Lean it is going to play in making this progressive shift and the severe steps for sustained success.
—Steve Castellanos, Lean firm Director, Nike, Inc.

Twenty years from now the companies which dominate their industries could have absolutely embraced Lean suggestions all through their IT companies.
—Scott W. Ambler, leader Methodologist for Agile and Lean, IBM Rational

… an outstanding survival handbook for these wanting nimble and adaptive systems.
—Dr. David Labby, MD, PhD, clinical Director and Director of scientific help and Innovation, CareOregon

… makes an enormous contribution in an often-ignored yet much-needed area.
—John Bicheno, application Director MS in Lean Operations, Cardiff University

… a accomplished view into the area of Lean IT, a needs to read!
—Dave Wilson, caliber administration, Oregon well-being & technological know-how University